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Abeilles, miel et apiculture en Lorraine

How to Contact the Maison Floran Team About Your Floral Project?

A floral project starts with a clear request sent to the right person. Whether it’s for a wedding, event décor or an arrangement…

Femme contacting l'équipe de Maison Floran depuis son atelier floral parisien pour un projet de décoration florale

A floral project starts with a clear request sent to the right person. Whether it’s for a wedding, event décor or a custom arrangement, the quality of the initial conversation with the florist determines how well the proposal meets your needs. For Maison Floran, getting in touch sets the course for the entire collaboration.

Prepare your floral quote request before contacting a florist

A generic message such as “hello, how much does a wedding bouquet cost?” doesn’t give a floral designer enough information to put together a suitable proposal. A useful floral quote is based on five specific details shared from the outset.

  • The occasion and date: wedding, birthday, window display, funeral. Flower seasonality directly affects which varieties are available and their prices.
  • The event venue: decorating an outdoor space, reception hall or place of worship involves different logistical requirements and quantities of flowers.
  • Your budget: even an approximate range helps the florist suggest suitable combinations instead of working blind.
  • Your aesthetic preferences: main colours, preferred varieties or ones to avoid (allergies, personal taste), and overall style (rustic, minimalist, classic). Reference photos help ensure you’re on the same page.
  • Practical requirements: access to the venue, delivery times, and whether the flowers need to be set up on site or collected from the shop.

Gathering this information before writing or calling avoids several rounds of follow-up and speeds up the process of getting a useful quote. To contact the Maison Floran team with all the details, use the form on their website to include everything in a single submission.

Client discussing a floral project by phone with the Maison Floran team in an artisan flower shop

Contact form, phone or social media: which channel should you choose?

Florists generally offer several ways to get in touch. Each suits a different purpose, and your choice of channel affects how quickly and thoroughly you receive a response.

Online contact form on the florist’s website

The contact form is the best option for a detailed initial enquiry. You can include written details and sometimes attach files (inspiration photos, a venue plan), while giving the florist time to prepare a well-informed response.

A well-completed form leads to a more accurate quote than an impromptu phone call. The florist has all the details in writing and doesn’t have to rely on phone notes.

Contact by phone

A phone call is better suited to quick questions: checking availability, adjusting a detail on an existing order or confirming opening hours. For a complex request (a wedding or corporate event), there’s a risk of forgetting something or not having a written record.

Messaging on social media

Some florists, including Maison Floran, which has a Facebook page, also receive messages through social media. This works well for a quick first contact or a simple question. However, it’s best to use a dedicated channel for technical details (a form or email) so information doesn’t get lost in a conversation thread.

Tailor your enquiry to your floral project

Not every floral request requires the same level of preparation. Ordering a gift bouquet from a shop is very different from arranging all the flowers for an event.

One-off order: bouquet or arrangement

For a one-time purchase, the process is simple. A visit to the shop or a quick message is enough. Mentioning the occasion, budget and any colour preferences helps the florist create a suitable arrangement without a lengthy discussion.

Event project: wedding, reception or corporate décor

This type of project calls for a more structured conversation, ideally in several stages. The initial enquiry should outline the basics (date, venue, style and budget). The florist can then suggest a meeting, either at the shop or at the event venue, to refine the details.

Getting in touch several months ahead for a wedding is standard practice. Floral designers can only take on a limited number of events each weekend, and the most popular dates book up early.

A client meeting with a Maison Floran floral consultant to discuss a custom floral project

Flower subscription or regular décor

Businesses, restaurants and hotels often work with florists to refresh their arrangements regularly. In this case, the initial enquiry should specify the desired frequency, approximate quantities and the kind of atmosphere you’re looking for. This gives the florist what they need to prepare an ongoing quote rather than a series of one-off orders.

Practical information about Maison Floran

The online contact page is the main point of contact for all enquiries to Maison Floran, whether for a personal or professional project.

Before getting in touch, check the opening hours on the website or the shop’s Facebook page to avoid an unnecessary trip. During busy periods (spring and the end of the year), response times may be longer, making it even more worthwhile to get in touch early.

A floral project is more likely to succeed when the first message includes the right information. The occasion, date, venue, budget and aesthetic preferences form the foundation of a productive conversation with a floral designer, whatever channel you use.

How to Contact the Maison Floran Team About Your Floral Project?